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Ordering, Payment and Shipping Policy
We at Healing Noni Co., LLC want your online experience to be enjoyable, simple and successful. We have created an ordering, shipping and payment process to maky your ordering experience as easy as possible.
Please review our policies and procedures and let us know if you have any questions or concerns by contacting us at info@healingnoni.com
Most credit and debit card orders are shipped on the next business day. Mail or Fax orders are shipped once payment is received.
Please note: We do not ship orders on Saturday or Sunday. Any order placed on Saturday, Sunday or a national holiday will be shipped on the next business day.
Below are the shipping options and the associated Shipping & Handling Charges.
Local Shipping & Handling
United States of America
Please note: No Signature is required in shipping authorizing the carrier to leave your package at the shipping address provided or a next door neighbor and neither Healing Noni nor the carrier is responsible for any packages after they are delivered. If you would prefer a signature be required or have special instructions for delivery please let us know in the notation area of the checkout page upon order.
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FedEx 2nd Day Air |
Shipping Via FedEx, 2-3 Business Days |
Free Shipping |
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Alternative Shipping |
When necessary or upon request alternative shipping will be made available. |
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Please note: Healing Noni reserves the right to change the shipping method at its own discretion and expense. Healing Noni is not responsible for delays caused by weather or other natural disasters.
International Shipping & Handling
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FedEx
International
Economy |
7-9 business Days |
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Please note that customs and import policies in some countries prohibit the importing of 100% Pure Juice products and may consider a large order to large for personal use. It is your responsibility to check your country's policies.
Estimated delivery time for items we have in stock is from date of shipment provided no problems occur with your local customs office. Some countries may require various types of import licenses. Healing Noni will not be held responsible or liable for any problems that result at your local customs office. No refunds will be given for items that are seized at your local customs office. Healing Noni will not be held liable for any customs duties or taxes that arise from your local customs office. Healing Noni will also not be held responsible for any additional fee the local carrier in your country may charge. Our international shipping prices reflect the base shipping charge not including customs duties, taxes and country specific fees. Our fees ONLY reflect the cost for us to ship your order to your country. If you are unsure of your country's import policies, please check with them before ordering.
Please note: Healing Noni reserves the right to change the shipping method at its own discretion and expense. Healing Noni is not responsible for delays caused by weather or other natural disasters.
Back Orders
In the unlikely event that any items in your order are unavailable for immediate delivery, we will ship the remainder of your order immediately and ship the balance when it becomes available (with no additional shipping charges).
Ordering Methods
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Online |
Click on "Buy Now" |
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Phone |
Call Toll Free 1-877-662-4618
Monday to Friday
6am to 12pm Hawaiian Time |
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Fax |
Fax us anytime at (866) 922-1114 |
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Mail |
Healing Noni Co., LLC Po Box 5884 Hilo, Hawaii 96720 USA |
Order Status and Returns
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Return
Cancellation
Replacment
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All products are sold with a 15 day money back guarantee from date of shipment. Healing Noni will not be responsible for return Shipping and Handling cost.
Products must be returned in good condition.
Healing Noni will replace any damage done while in shipping at no cost to buyer.
Cancellations must be made before orders are shipped out on the next business day.
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Payment Options
On-line orders can be paid by credit card, debit card and PayPal. We accept the following credit cards: VISA, MasterCard, American Express and Discover. We also accept most bank VISA or MasterCard debit cards. Orders sent via mail can be paid by credit card, cashier's check or money order.
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